Terms and Conditions
The following terms and conditions have been prepared to help you make the most of Body Bliss Yoga. Please take a few moments to read them thoroughly.
BODY BLISS YOGA
THE STUDIO – Terms and Conditions of Use
Interpretation and Variation
In the terms and Conditions the following definitions apply:
“Member” means any person that has completed a registration form which has been accepted by Body Bliss Yoga and has a valid Membership that has not expired.
“Studio” means Body Bliss Yoga at 1430 London Road, Leigh-on-Sea, Essex. SS9 2UL.
The Terms and Conditions are incorporated into the registration form.
“Class” means a Hot Yoga/Yoga/Pilates/Reformer Pilates class provided by or on the behalf of Body Bliss Yoga at the Studio.
“Class Pack” means the membership that entitles a Member to attend the number of classes purchased before the expiry date of the card.
“Single class” means the membership that entitles a Member to attend a class before the expiry date of the class.
“Membership means the different types of Membership that a Member may purchase including but not limited to a Class Pack Membership, a Single Class Membership and an Annual Membership and an Annual Monthly Subscription Membership.
“Annual Monthly Subscription Membership” or “Subscription” means the membership with the rights and obligations set out in condition 3.
“Registration Form” means the registration and/or application form by a Member whether electronically or otherwise.
“Terms and Conditions” means these terms and Conditions.
“Website” means www.bodyblissyoga.co.uk
These Terms and Conditions are incorporated into the Registration Form and any Membership is subject to these Terms and Conditions as amended from time to time.
Body Bliss Yoga reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the Studios and/or the conduct of Members. Any such changes will be published on the Website and, until revoked, are binding on Members.
Subject to condition 2.2, when a person has completed a Registration Form, purchased a Membership. they shall become a Member of Body Bliss Yoga subject to these Terms and Conditions.
Acceptance of a person as a Member is in the absolute discretion of Body Bliss Yoga. Prices may change, all members will be notified 14 days before and have choice of new prices.
A person can cancel their membership when the 12 month period has ended and Body Bliss have received one month’s written confirmation that the membership will end, note this is an ongoing contract until we have received notification.
For Class Pack Memberships and Single Class Memberships, the relevant start date in determining that expiry date is the date that the Member first uses that Membership to attend a class and not (unless it is the same date) the date that the Membership is purchased.
Any Membership’s must only be used by the person who purchased it or by the person it was purchased for and breach of this condition will lead to termination of the Membership
Membership fees are non-refundable.
Membership cards remain the property of Body Bliss Yoga and Body Bliss Yoga reserves the right to retain any Membership card if there has been a defaulted payment by the Member concerned.
A Member may attend classes according to the type of Membership.
A Member is allowed to purchase the introductory trial offer once and on the first day of registration within the Studio. In the event a Member is found to have already registered with the Studio any monies taken will be used for Single Class. Any remaining monies will be placed on account and can be used towards purchases of further class packs or consumables.
Details of prices of Memberships are available at the Studio or on the Website and shall be such prices as determined by Body Bliss Yoga from time to time.
Payments for Membership do not entitle the Member to attend classes at any other Yoga Studio not owned by Body Bliss Yoga.
Body Bliss Yoga reserves the right to expel from the Studio, suspend for a specific period, terminate the Membership of or refuse to renew the Membership of any Member whose conduct is or may be, in Body Bliss Yoga’s reasonable opinion, damaging to the character of the Studio or amounts to a breach of these Terms and Conditions or where such expulsion is otherwise in the interests of the other Members. Any Member so expelled or that has their Membership terminated or suspended shall forfeit all privileges to Membership of the Studio and shall not be entitled to any refund.
MEMBERSHIP MONTHLY SUBSCRIPTION
The Provisions of this condition 3 shall only apply to a Member that applies for an Annual Monthly Subscription Membership by monthly standing order.
A membership can be cancelled with one months written notice after the agreed contract period of 12 months has finished. If notice is not given, the membership will continue until Body Bliss has received written notice of one month. Prices may change for membership and 1 month notice will be given. If the current amount is being paid under contract and will be changed, the member has an option to cancel membership. Any member past the contract time of 6 or 12 months will be able to cancel within the month’s notice.
An annual Monthly Subscription Membership is for 12 months. The first payment will be taken on the day of purchase. The second payment will be taken from one month after the date of Membership.
Any Member will forfeit their relationship if they fall behind in payment for more than 30 days and will also remain liable for any outstanding payments.
An Annual Monthly Subscription Membership entitles the Member to participate in an unlimited number of classes during the 12 months of Membership. (Excluding Reformer Pilates) Cost £80
Subscription fees must be paid in accordance with these Terms and Conditions irrespective of whether or not the Member uses the Studio facilities.
Body Bliss 8 Classes Monthly Membership £43.00
Offer is access to 8 classes of Hot Yoga/Yoga/Pilates per calender month (excludes Reformer)
Body Bliss 12 Classes / Month Membership £60
Offer is access to 12 classes of Hot Yoga / Yoga / Pilates per calender month (excludes Reformer)
A Member cannot attend a class at Body Bliss Yoga unless it has already been paid for.
1.10 Membership cards remain the property of Body Bliss Yoga and Body Bliss Yoga reserves the right to retain any membership card if there has been a default payment by the Member concerned.
1.11 Members must show their Membership card each time they take a class. Members must understand that their Membership and Membership card is for their sole use and is not transferable to another person (abuse will lead to forfeiture)
1.12 Any Member who loses their card may apply for a replacement for which there is a charge of £3.
1.13 Members will be given no less then 10 working days written notice of any increase in their subscription.
Class size is limited and Body Bliss Yoga operates a first come, first served policy. However, for the busy evening classes the studio offers online reservations for Members who hold current class packs.
Any Member who regularly books online and fails to show up for class without cancelling will be blocked from online booking.
Any Client who fails to cancel any class within 24 hours notice will lose the cost of the class.
LIMITATION OF LIABILITY
In consideration of Body Bliss Yoga accepting a person as a Member, the Member agrees that:
Neither Body Bliss Yoga , nor its owner, instructors and employees are responsible for loss or damage to a Member’s personal belongings.
Neither Body Bliss Yoga, nor its owner, instructors and employees are responsible for any injuries suffered by the member caused whole or in part by the Member’s failure to faithfully follow the instructions of the instructor or by any physical impairment of mine not fully disclosed to the Studio in writing.
Body Bliss Yoga has the right to change the class schedule, including cancellation of individual classes and change of instructor without notice.
Body Bliss Yoga has the right to at any time withdraw all or part of it’s facilities or Classes for any period or periods, in connection with cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Studio or Body Bliss Yoga.
PERSONAL BELONGINGS, DRESS & SAFETY
For security reasons Members are advised to place all their valuables in a safe place including using the lockers. Mobile phones must be kept in lockers.
Body Bliss Yoga is a shoe free zone. All outdoor footwear is to be removed as soon as possible and not worn from reception. There are shoe racks near reception and outside of the studio for your use.
Members are asked to dress appropriately that preserves their dignity throughout the full range of movement. Thongs, Underpants and swimming costumes are not appropriate.
No food is to be consumed in the yoga studio or chewing gum.
Members should not walk around the studio if they have verrucas or similar foot complaints. Please wear socks or flip flops.
In the event of a fire, Members are asked to make their way to the nearest fire exit, either to the front of the building near reception or out of the fire exit at the back of the studio.
No glass, crockery or anything breakable is permitted in the studio as Members are barefoot.
Any loss property will be kept for 2 weeks but if not claimed back within that time will be disposed of.
FITNESS AND HEALTH
Members are advised not to undertake any physical activities without first seeking medical advice if they have concerns over their physical condition. Body Bliss Yoga reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Body Bliss Yoga’s facilities.
Members shall not use Body Bliss Yoga facilities if they are suffering with high or low blood pressure, cardiac irregularities, any infectious or contagious illness, disease or other ailment where there is a risk, however small, that such ailment may be detrimental to the health and safety, comfort or physical condition of the other Members. If there is any doubt, Members should consult their Doctor and must notify Body Bliss Yoga of any circumstances affecting their health which may be exacerbated through continued use of the Studio.
Members must follow all instructions given by the instructor at all times.
All Hot classes involve intensive exercise in a heated room. Each Member agrees to familiarise themselves with what constitutes a Hot Yoga or Hot Pilates class prior to assessing whether they are fit to participate in a class. Members should either refer to the Website or speak to a member of staff for further information.
Body Bliss Yoga staff are not medically trained and therefore are not qualified to assess whether the Member is in good physical condition and/or that the Member can engage in any exercise without detriment to the Member’s health, safety or physical condition.
Each Member warrants and represents on the date of their acceptance of these Terms and Conditions and on each occasion that the Member uses the Studios that the Member is in good physical condition and that the Member knows of no medical or other condition why the Member is not capable of engaging in the Classes or exercises provided by Body Bliss Yoga and that such classes or exercises would not be detrimental to the Member’s health, safety or physical condition.
Smoking is forbidden at Body Bliss Yoga.
USE OF FACILITIES
Members are entitled to use the Studio’s facilities when attending a class only.
The Studio has a silence policy. Many Members use the time before or after class to meditate.
Lockers are available to Members while they are attending class and are emptied every night. Any items left in the lockers will be placed in lost property and held for 2 weeks.
Classes begin promptly at the advertised times. Members need to arrive at the Studio with enough time to change and enter the Studio before class starts. Members arriving at reception when the class has already began will not be allowed to attend that class.
All lost property is disposed of within 14 days with the exception of towels which are disposed of on a daily basis.
Children under the age of 16 may use the studio but must be accompanied by an adult.
Age restrictions are over 12.
Any personal mats left in the studio will be treated as lost property.
Members are required to give written notice to Body Bliss Yoga of any change of address or e-mail.
Details of class times at the Studio may vary from time to time and will be published on the Website. Body Bliss Yoga reserves the right to change class times or cancel classes at its discretion and will endeavour to give Members notice of such changes as is reasonably practical.
Body Bliss Yoga may communicate with a Member by e-mail. By providing an e-mail address to Body Bliss Yoga the Member consents to receiving e-mail communications from Body Bliss Yoga, including notices pursuant to these Terms and Conditions.
The Member also accepts the risk that e-mail may not be secure and confidential means of communication. Body Bliss Yoga will not be liable for any loss or damage suffered as a result of communicating with a Member by e-mail.
Body Bliss Yoga reserves the right to refuse admission to the Studio.
Members at all times must observe Body Bliss Yoga’s guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the safety of the Members and the smooth operation of the Studio for the convenience of all Members.
Members consent to having their photograph taken by Body Bliss Yoga at any time whilst using Body Bliss Yoga facilities and Body Bliss Yoga reserves the right to use any such individual or group photographs of members and/or guests for press or promotional purposes. If a Member specially does not want their photograph used for such purposes then they must notify Body Bliss Yoga in writing.
CLASS PACKAGES EXPIRY
10.1 All class packs, except the single class, expire within 3 months of purchase if not used.
10.2 The single class expires in 10 days.
10.3 The introductory trial offer expires in 14 days from when the first class is taken.
10.4 The 10 class pass expires in 3 months and starts from when the first class is taken.
10.5 The Annual Membership is for 12 months and starts from when the first class is taken.
REFUND CANCELLATION POLICY
11.2 Unused , unexpired pre-paid class packs are non-refundable.
11.3 There is a £20 administration fee for refunds made.
11.4 Any refunds made will be within 30 days.
11.5 Pre-paid class packs that have not been started are non-refundable.
11.6. Private classes are not confirmed until they are paid for in full. To cancel a private class a Member must give 24 hours notice by email or telephone. Any private class missed with less than 24 hours notification is forfeited.
12.1 Yoga products and Accessories
12.2 May be returned within 28 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
12.3 Products which are defected or damaged on arrival may be returned immediately for exchange.
12.4 Customers are responsible for all shipping charges on exchange or refunds.
12.5 Refunds are only available when an equivalent replacement is unavailable and the customer does not wish to exchange for another product,
13.1 Books and DVD’s
13.2 May be returned within 28 days for exchange only. Returns are valid for products that have not been opened, used or damaged.
13.3 Products which are defected or damaged on arrival may be returned immediately for exchange.
13.4Customers are responsible for all shipping charges on exchanges or refunds.
13.5 Refunds are only available when an equivalent replacement is unavailable and the customer does not wish to exchange for another product.
These Terms and Conditions and any disputes arising from them shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.